Join Our Exclusive care watch community
Stay ahead of the curve with our premium subscription service
Package Plans
Subscription Flow – Long Life Care System
Step 1: Device Owner Purchases Subscription
- Select a plan: Weekly, Monthly, or Yearly.
- Complete secure payment via integrated gateway.
Step 2: Device Activation
- Enter Device ID in the Device Owner app.
- Device is verified and linked to the admin panel.
Step 3: Device Owner Features Activated
- SOS & Fall Alerts
- Real-time Health Monitoring (Heart Rate, SpO₂, Temperature, Steps)
- Medication Reminders
- Live Location Tracking & Geofencing
Step 4: Monitoring Persons Access
- Device Owner assigns monitoring persons (3–4 allowed).
- Each monitor receives an invitation/OTP to connect.
- Monitoring persons can view assigned Device Owner’s health data and alerts as long as the Device Owner subscription is active.
Step 5: Expiry & Renewal
- App sends notifications before subscription expires.
- Expired subscription → Device features and monitor access temporarily disabled.
- Device Owner can renew or upgrade plan to continue uninterrupted monitoring.
Step 6: Continuous Protection
- Priority-based alerts continue for active subscriptions.
- Monitoring persons are automatically notified for SOS, abnormal readings, or geofence breaches.
Subscription & Access Overview
- A valid subscription is required for the Device Owner to activate the device and access all features.
- Monitoring Persons can access assigned Device Owner data only if the Device Owner’s subscription is active.
- After purchasing a subscription, the Device Owner registers their device using a unique Device ID.
- Once verified, the device is linked to the admin panel and the Device Owner app.
- Multiple subscription plans are available: weekly, monthly, or yearly.
- Plans may include options for single-device monitoring or multiple monitoring persons support.
- When a subscription nears expiry, the Device Owner receives in-app and email notifications.
- If the subscription expires, device features (real-time tracking, alerts, SOS notifications) are temporarily disabled.
- Users can renew the subscription directly through the app or website.
- Payments are processed securely via integrated payment gateways (e.g., Stripe, PayPal, DFCC).
- All personal and payment data is encrypted and stored safely in compliance with data protection standards.
- Monitoring Persons’ access is dependent on the Device Owner’s active subscription.
- If a Device Owner’s subscription expires, monitoring persons will see a notification stating the account is inactive, and alerts will no longer be delivered until renewal.
- Device Owners can view their plan details, payment history, and remaining days directly in the app.
- Options include upgrading, downgrading, or cancelling a plan at any time.
- Automatic renewal can be enabled to ensure continuous monitoring without interruptions.
- Even if your subscription lapses, your health data stays safely stored. Upon reactivation, your past readings (from the last 2–3 weeks) are instantly restored, ensuring continuity without data loss.